Here's how Proprium
manages your property

From onboarding to emergencies — here's what happens behind the scenes and what stays in your hands.

The owner journey

5 minutes

Onboarding

Add your property, upload your lease, and set your rules. You're set up before your coffee gets cold.

  • Enter property details and unit information
  • Upload existing leases (AI extracts key terms)
  • Set spending limits and approval thresholds
  • Choose communication preferences
  • Define emergency escalation rules
24/7

Day-to-Day Management

AI handles the daily grind so you don't have to. You get a clean dashboard, not a cluttered inbox.

  • Tenant communication — multilingual, instant, professional
  • Rent collection — ACH, auto-reminders, late payment follow-up
  • Routine maintenance requests — triaged, dispatched, tracked
  • Lease tracking and renewal management
  • Owner notifications for anything that matters
Minutes, not days

Emergencies

Burst pipe at 3 AM? AI triages the severity, dispatches a licensed contractor, and notifies you with an ETA and cost estimate.

  • AI assesses urgency — true emergency vs. can wait
  • Dispatches licensed, vetted contractors automatically
  • Sends you real-time updates with ETA and cost estimates
  • Provides tenant with emergency instructions
  • Documents everything for your records
Automated

Reporting & Compliance

Everything documented, nothing missed. Monthly financial reports, maintenance history, and state-specific compliance monitoring.

  • Monthly financial reports — income, expenses, net
  • Maintenance history with full contractor records
  • Lease expiration tracking and renewal alerts
  • State-specific compliance monitoring and enforcement
  • Year-end tax documentation (1099, expense summaries)

What it's like for your tenants

Happy tenants stay longer. Proprium makes their experience seamless.

💬

Instant Responses

24/7 availability. No voicemail, no "we'll get back to you." Answers immediately.

🌍

Multilingual

Tenants communicate in their preferred language. Everything translated seamlessly.

💳

Easy Payments

Online payment portal, automatic receipts, payment history — rent day is stress-free.

📍

Maintenance Tracking

Real-time status updates on every repair request. No more wondering.

You set the rules. AI follows them.

AI executes. You decide. Every action respects the boundaries you define.

💵
Spending approval thresholds
Auto-approve under $200, require approval above. You set the number.
📱
Communication preferences
Choose how and when you're notified — email, SMS, app, or all three.
🔧
Contractor preferences
Prefer specific vendors? AI will prioritize them for dispatch.
🚨
Emergency escalation rules
Define what qualifies as an emergency and how AI should respond.
📊
Reporting frequency
Weekly, monthly, or real-time — get reports on your schedule.
Proprium AI — Approval Request
Maintenance — 412 Oak St, Unit 2B
Garbage Disposal Replacement

Tenant reported a non-functioning garbage disposal. AI diagnosed it as a failed motor (not repairable). Recommended replacement with InSinkErator Badger 5.

Estimated cost: $180
Contractor: Mike's Plumbing (your preferred vendor)
ETA: Tomorrow, 9–11 AM

Ready to see it in action?

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