Frequently Asked Questions

Proprium is an AI-powered property management platform. It handles tenant communication, rent collection, maintenance coordination, financial reporting, and compliance — everything a traditional property manager does, at a fraction of the cost.

Software tools like Buildium or AppFolio give you tools to manage properties yourself. Proprium actually does the management. You don't lift a finger — AI handles the day-to-day work, and you approve decisions.

We're replacing the 10% fee and the slow response times. AI handles routine management 24/7 — tenant messages, rent collection, maintenance triage. You stay in control of all decisions. For complex legal situations, we connect you with licensed professionals.

We're targeting Q3 2026 for early access. Waitlist members get first access, and founding members lock in $29/mo per property for life.

At launch, we support single-family rentals, duplexes, triplexes, and small multifamily properties (up to ~50 units). Larger portfolios and commercial properties are on the roadmap.

Plans start at $29/mo per property. That's 75-90% cheaper than a traditional property manager. No placement fees, no maintenance markup, no hidden costs.

No. One monthly price per property. No setup fees, no placement fees, no lease renewal fees, no maintenance markup, no vacancy fees, no early termination penalties.

Yes. Month-to-month, cancel with one click. No contracts, no penalties. We'll help you transition smoothly.

Yes. 10-24 units: 10% off. 25-49 units: 15% off. 50+ units: 20% off plus dedicated onboarding.

Tenants pay via ACH bank transfer or credit card through our secure payment portal. ACH is free; credit card fees are passed through at cost (no markup from us).

Yes. We use bank-level encryption for all data at rest and in transit. Financial data is processed through Stripe (PCI DSS compliant). We never sell your data.

AI triages the situation immediately — assessing severity, dispatching licensed contractors, and notifying you with an ETA and cost estimate. For life-safety emergencies, AI directs tenants to call 911 first.

You set approval thresholds and rules. AI operates within your boundaries. For anything above your auto-approve limit, you get a notification and approve or decline. You always have the final say.

Yes. Proprium handles administrative tasks — communication, scheduling, payments, reporting. We don't practice law or provide legal advice. For legal matters (evictions, disputes), we connect you with licensed attorneys in your state.

Join the waitlist now. When we launch, you'll get an email invitation to set up your account and add your first property. Onboarding takes about 5 minutes.

Your property address, a copy of your current lease (if any), and your preferences for how you want things managed (spending limits, communication preferences, contractor preferences).

Yes. We'll help you transition. You provide your property details and tenant information, and Proprium takes over management. Most owners complete the switch in under a week.

We send your tenants a welcome message introducing Proprium as their new point of contact. They'll get access to the tenant portal for payments and maintenance requests. The transition is seamless for them.